Shipping & Return

Customer Service and Purchase Policy

Thanks for shopping at Meite USA.

At Meite, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Shipping

All purchases of merchandise totaling \$100 or more are eligible for free shipping. Free shipping only applies to shipping within the continental United States.

Returns & Exchange

You have 30 calendar days to return or exchange an item from the date you received it.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Please submit your return or exchange request through here.

Buy with Prime - All Buy with Prime purchases are subject to Amazon Prime Terms & Conditions.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Telephone: 201-933-5888
Fax: 201-933-5889
meiteusa@gdmeite.com