This Privacy Policy describes how meite USA LLC (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website.
This policy applies to users in the United States, United Kingdom, and other regions where we operate.
1. Company Information
meite USA
Registered in: United States
Operating warehouses: United States & United Kingdom
Contact: meiteusa@gdmeite.com
2. Information We Collect
We collect the following types of personal information:
Information you provide directly:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
Information collected automatically:
- IP address
- Device type and browser information
- Pages viewed and browsing behavior
- Cookies and tracking technologies
Payment information:
Payments are processed securely through third-party providers such as Shopify Payments, PayPal, and Stripe.
We do not store full credit card details.
3. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Arrange shipping and delivery (including UK warehouse fulfillment)
- Send transactional emails (order confirmation, shipping updates)
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Conduct marketing and advertising (where permitted)
4. Legal Basis for Processing (UK GDPR)
For UK users, we process data under the following legal bases:
- Contract – to fulfill your order
- Legal obligation – tax and accounting requirements
- Legitimate interest – fraud prevention, analytics, and business improvement
- Consent – marketing communications and non-essential cookies
5. Sharing Your Information
We share personal data only with necessary third parties:
- Shopify (ecommerce platform)
- Payment processors (Shopify Payments, PayPal, Stripe)
- Shipping and fulfillment providers (US & UK warehouses)
- Email marketing services (e.g., Klaviyo)
- Analytics and advertising platforms (Google Analytics, Google Ads)
These providers only process data as required to perform their services.
6. Advertising and Google Ads
We use Google Ads and related advertising services.
This includes:
- Conversion tracking
- Remarketing campaigns
- Performance measurement
You can opt out of personalized advertising here:
https://adssettings.google.com/
7. Cookies and Tracking Technologies
We use cookies to:
- Enable website functionality
- Analyze website traffic (Google Analytics)
- Support advertising and remarketing (Google Ads)
- Improve user experience
Where required (including UK users), we request consent before using non-essential cookies.
You can manage cookies via browser settings or our cookie banner.
8. International Data Transfers
As we operate internationally, your data may be transferred outside your country, including the United States and the United Kingdom.
We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.
9. Data Retention
We retain personal data only as long as necessary for:
- Order fulfillment
- Legal compliance
- Customer service
- Fraud prevention
10. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to marketing communications
- Withdraw consent at any time
- Data portability (UK/EU users)
To exercise your rights, contact us at: meiteusa@gdmeite.com
11. Email Marketing
If you subscribe to marketing emails, we may send promotional content via services such as Klaviyo.
You can unsubscribe at any time using the link in any email.
12. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
14. Contact Us
Email: meiteusa@gdmeite.com