Returns & Exchange
You have 30 calendar days to return or exchange an item from the date you received it. To be eligible for a return or exchange, the following conditions should be met:
1.The item must be unused and in the same condition that you received it.
2.The item must be in the original package.
3.The receipt or proof of purchase is required coming with the return package.
[Buy with Prime]– The order which buy with prime is subject to Amazon Prime Terms & Conditions.
Return Shipping
Who charges for the return shipping fee?
There are two types of return shipping costs:
For one type: If you received the wrong style/wrong size/defective/damaged product, Meite USA will bear the return shipping costs and re-sent you the correct one.
For another one: If you placed the order with the wrong item or don’t like the style and want to return or change it after receiving the products, the return and re-delivery cost should be borne by you. (Please note that refunds for shipping fees of the origin order will not be credited back to the payment account once the goods have been shipped.)
Please contact us at: meiteusa@gdmeite.com to start the return process.
Refunds
Once we receive your item, we will inspect the return item. If your return is approved, refund will be processed to your credit card (or original method of payment). Please note that your refund will take additional time which depends on your financial institution’s policies to make funds available in your account.
Contact Us
If you have any questions on how to return your item to us, contact us at:
meiteusa@gdmeite.com